Your Flare project needs more than a plugin.
We do the engineering.
Five engineering services for teams running MadCap Flare at scale. Architecture, migration, automation, localization, and duplication audits — delivered by the engineer who'll actually do the work.
17 years. 500,000+ pages migrated. Trusted by Microsoft, Philips, Unity, and Tetra Pak.
Used by Teams at Companies Like These
3,000+ technical writers use our plugins and services
Let's walk through them.
Five services, five very different conversations. Skim them, find the one that describes your project, and we'll take it from there.
Architecture that worked at 200 topics breaks at 2,000.
Conditions multiply. Snippets nest five deep. Variables shadow each other. Builds slow from seconds to minutes. Every accidental rename becomes an opportunity for a release-day surprise.
We audit the structure, identify the load-bearing walls, and rebuild what's fragile — so your next 2,000 topics scale linearly instead of compounding into chaos.
Migration is the wrong time to bring old problems forward.
Most migrations are described as "lift and shift." Most migrations should be described as "lift the structural debt and shift it into the new platform, where it'll be even harder to fix."
We've migrated 500,000+ pages. We treat migration as the only good moment to redesign — so you land in Flare with a project you actually want to scale.
Writers shouldn't spend their week babysitting builds.
Build babysitting. Screenshot updates. Manual style fixes. Manual cross-reference cleanup. Manual AI cleanup. All of it adds up to a week where the writer barely wrote anything.
We engineer the parts of your pipeline that should run themselves — builds, validation, publishing, screenshot refresh — so writers spend their time writing, not operating Flare.
Every new language is another cost explosion.
Structural debt gets multiplied by your language count. A 10% reuse loss in English becomes a 14×-language translation bill. Most of that bill is duplicated content nobody meant to duplicate.
We tune the project so localization stops being a tax on growth and starts being a lever for it — measurable reuse, lower per-word cost, predictable scaling.
How much of your translation bill is paying for the same paragraph twice?
Most teams cannot answer this question. The duplication is real, it's measurable, and it's almost always larger than expected. You're paying to translate it once per language, every release, forever.
A duplication audit produces a hard number — duplicated tokens, duplicated cost, and a prioritized list of what to deduplicate first. Usually pays for itself within one release.
The answer is yes.
Specific questions Flare leads actually ask us — and the short version is always the same.
- Can you audit my existing Flare project without rewriting it from scratch?
- Can you migrate 5,000 pages from Confluence into Flare without losing structure?
- Can you turn migration into an architectural upgrade?
- Can you tell me whether to keep, refactor, or rebuild?
- Can you automate the Flare build pipeline so writers stop babysitting it?
- Can you reduce my per-language translation cost by raising reuse?
- Can you give me a hard number on how much duplicated content I'm paying to translate?
- Can you work with our existing writers, not replace them?
- Can the engineering be done by the engineer I talk to — not handed to juniors?
- Can you produce real deliverables instead of PowerPoint?
- Can you scope a small first engagement before committing to a big one?
- Can you sign an NDA before I share project details?
Engineer-led
The person you talk to is the person doing the engineering.
Real deliverables
Working systems and shipped code — not slide decks.
Small first step
Most engagements start with a scoped diagnosis or pilot.
NDA-friendly
We sign your NDA before you share anything sensitive.
We pick a small number of engagements each year — and actually do them.
No offshoring. No juniors learning on your dime. No PowerPoint deliverables. The engineer you meet on the first call is the engineer who'll be in your repo at week four. That's the only way I know how to ship documentation engineering that actually holds up.
— Mattias Sander, founder, Improvementsoft
Proven results across the content lifecycle.
Reduced Migration Time
Average time saved in migration projects using our automation tools
Hours Saved Annually
Time saved by plugin users every year — averaging 2 hours per user per week
Pages Migrated
Technical documentation pages successfully migrated to Flare
Plugin Users
Technical writers using our plugins to improve their workflow
NPS Score
Net Promoter Score — world-class is 70+. Nearly every customer would recommend us.
I have questions about scoping.
I have questions about how this works.
I have questions about security and data.
Not sure where to start?
Most engagements start with a 30-minute scoping call. Or grab the free Kaizen plugin and feel the difference our stack makes right away.