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94NPS score
3,000+technical writers
312Khours saved per year

Here's what they say.

Kaizen Plugin

20 hours of Word import, done in 5

"I started using Mattias Sander's Kaizen plugin this morning. I'm 80% done with a long word import I'd blocked out for 20 hours. Five hours work with the plugin put me more than a day ahead of schedule."

Trent
MAD Certified
Source: MadCap Forums
AI Helper + Kaizen Plugin

Met major release deadlines during extreme staffing shortages

"Backed by one of the most responsive and customer‑centric vendors I've worked with in over a decade, Kaizen Plugin has been mission‑critical to my documentation work for over five years, and the AI Helper quite literally enabled me to meet major release deadlines during extreme staffing shortages."

Lesley R
Content Architect and Tech Writer
Migration Services

2,000 pages of manufacturing manuals migrated in record time

"Improvementsoft migrated over 2,000 pages of our manufacturing manuals in record time. The quality and attention to detail exceeded our expectations."

Technical Documentation Manager
Global Manufacturing Company

Stories from the whole stack

Filter by the plugin or service you're weighing up.

"Once we discovered just how powerful the Mad Quality plugin is, it's been our 'robo editor' of choice! We have mapped dozens of our style guide conventions to Mad Quality Plugin rules. Now, it quickly finds half of the issues in every single topic, whether it's topic type mismatches, topic structure, unwanted grammar, or non-breaking spaces — and saves hours we'd otherwise have to spend on language edits!"

Kai Weber
Principal Technical Writer
Source: MadCap Software Blog

"The Markdown plugin is a game changer for me. By moving our content to Markdown, we can feed our support portal CMS while still generating high-quality PDFs from Flare. But most importantly, it also helps democratize content maintenance beyond the increasingly limited pool of tech writers with Flare expertise. And Mattias' responsiveness to questions and issues is simply the best I have ever seen in the software business."

Stuart Johnston
Senior Technical Communicator, Content Architect

"I can't thank you enough for this plugin. What a life saver! I am in the process of migrating 3 extensive product manuals from markdown to Flare, and it's just a breeze with your plugin. I can even replace tags on a page to apply different formatting. The content comes over so clean and beautiful, there's hardly any post-import work to do. I am extremely grateful and can only recommend this to anyone having to make the move from markdown to Flare."

Jeanne
Technical Writer
Source: MadCap Forums

"The speed and accuracy of the rule flagging is impressive. I demonstrated the plugin to our wider team of 30+ writers and the feedback was overwhelmingly positive. We love the plugin!"

Knowledge Services Manager
Fortune 500 Technology Company

"The results from our team review were overwhelmingly positive following the webinar. We see this as very helpful for our tech writing workflows and are moving forward with an evaluation for a multi-seat annual subscription."

Senior Technical Writer
Major Healthcare Technology Company

"Improvementsoft's Markdown plugin is an integral part of our documentation process, enabling us to tightly bind our documentation sources with our code base, allowing anyone on project teams to contribute."

Paul Moloney
Technical Writer, Fenergo

"The Kaizen plugin dispatches repetitive tasks in a jiffy. Our customer success team at MadCap recommended installing it for use with Flare. So glad they did!"

Martin Lopez
Technical Writer Consultant, TEKSystems

"The customer service is excellent. We received a quick response to resolve a licensing issue, and the technical support has been very accommodating and helpful in setting up and customizing our rules. Everything seems to be working perfectly."

Technical Writer
Financial Institution

"The one that stands out is the Kaizen plugin. It's an excellent asset with features such as MarkDown Import, Tag Replacer, Topic Splitter, Glossary Import, and many other options related to quality assurance, project management, and reviews. Last but not least, the Kaizen plugin is free!"

Gaspard Bébié-Valérian
TCLoc Master's Program, University of Strasbourg
Source: University of Strasbourg Blog

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