Frequently Asked Questions
Whether you're evaluating a plugin, planning a migration, or wondering if your architecture needs an overhaul — these are the questions we hear most.
Getting Started
Will the plugins work with my version of MadCap Flare?
All ImprovementSoft plugins support MadCap Flare 2020 and later on Windows.
Do you offer free trials?
Yes. AI Helper, Mad Quality, Markdown, and Style Stack include a free 14-day trial. Kaizen Plugin is completely free — no trial needed.
Where do I start if I need several plugins?
Start with Kaizen — it's free and gives you immediate productivity wins. Then add the plugin matching your biggest pain point. Compare all plugins to find the right fit.
Licensing & Downloads
I've lost my plugin license key. How can I retrieve it?
- If you paid with a credit card, go to https://app.gumroad.com/license-key-lookup, enter your email address, and you'll get an email with the license key.
- If you paid via invoice, email me at mattias@improvementsoft.com and I'll send you the key.
Where can I download the plugin installers?
Working With Us
Can we do this ourselves?
You can — if your team has the capacity and structural expertise. Most teams don't, because their writers are fully loaded producing content. We bring specialized experience across dozens of Flare projects so the work happens faster and with fewer false starts.
How long until we see ROI?
Plugin users see results immediately after installation. Service engagements typically show reduced maintenance effort within the first month as structural bottlenecks are removed.
What does a typical engagement cost?
Pricing depends on project scope and complexity. Book a free 30-minute call to discuss your situation and get a concrete estimate — no commitment required.
What does a migration look like?
Every migration starts with a content audit, followed by a scoped plan. We treat migration as an architectural upgrade — not a copy of the old mess. Learn more about content migration.
Still Have Questions?
30 minutes. No commitment.