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Migrate Without Risk

Your team needs to move platforms. That's the easy part to say out loud.

Turn migration into an architectural upgrade β€” not a copy of the old mess.

You need to move. The old problems want to come with you.

Your documentation lives in Word, RoboHelp, Confluence, or some other system that served you well enough β€” until it didn't. Now the decision is made: you're moving to MadCap Flare. New platform, fresh start, clean slate. (Read more: Why Documentation Migrations Fail.)

Except the content you're moving was never clean. Broken links have been accumulating for years. Structure is inconsistent across writers and teams. Metadata is missing or wrong. Content is duplicated in places nobody remembers.

The Real Cost of "Lift and Shift"

Broken links carry over

Every broken reference in the old system becomes a broken reference in Flare β€” invisible until a customer finds it.

Inconsistent structure multiplies

Three writers' different conventions become permanent in the new system. Good luck standardizing later.

"We'll clean it up later"

Once content is in production, nobody has time to restructure 2,000 topics. The cleanup phase gets deprioritized, then forgotten.

Same pain, different tool

Six months in, the new system feels exactly like the old one. You moved platforms without solving the real problems.

Restructure during migration β€” the one time it's free

Migration is a unique moment. The content is already in motion. You're already touching every file. Restructuring during this window costs almost nothing extra. Skipping it means locking in every existing flaw for the lifetime of the new system.

That's why we treat migration as an architectural upgrade, not a format conversion. We audit the content before it moves. We apply structural transforms during conversion. We repair what's broken, normalize what's inconsistent, and deliver a system your team can actually use from day one.

We've done this across 500,000+ pages. Every migration is different. The principle is always the same: arrive clean, or spend the next year cleaning up.

Tetra PakMicrosoftPhilipsUnitySimCorpSignavioUniversal RobotsAvaloq
|500K+ Pages Migrated|Read customer stories β†’

We migrate from virtually anything​

Whatever your documentation lives in today, we've probably migrated from it before.

Help authoring: RoboHelp, Author-it, Arbortext, HelpNDoc, Help & Manual, Oxygen XML Author, HelpSmith, PaperTrail, Document! X, HelpScribble

Docs & layout: Word, Google Docs, InDesign, FrameMaker, AsciiDoc, LaTeX, DocBook, PDF

Wikis & collaboration: Confluence, SharePoint, Azure DevOps Wiki, MediaWiki, Notion, GitBook, Bookstack, TiddlyWiki, DokuWiki

Dev docs & static sites: Sphinx, MkDocs, Docusaurus, Jekyll, Hugo

CMS & enterprise: Drupal, WordPress, Joomla, Sitecore, SDL Tridion, Paligo, Zendesk Guide, Salesforce, IXIASOFT DITA CMS

Legacy help: CHM, HLP, Microsoft Help 2.0, Oracle Help, JavaHelp, WinHelp

Standards: HTML, XML, DITA, DocBook, Markdown

Don't see yours? We've handled formats that don't even have names. Get in touch.

I can't thank you enough for this plugin. What a life saver! I am in the process of migrating 3 extensive product manuals from markdown to Flare, and it's just a breeze with your plugin. I can even replace tags on a page to apply different formatting. The content comes over so clean and beautiful, there's hardly any post-import work to do. I am extremely grateful and can only recommend this to anyone having to make the move from markdown to Flare.
JeanneTechnical WriterSource: MadCap Forums

How We Work

1

Discovery call

30 minutes to understand your source content, timeline, and goals.

2

Migration plan with audit

Content audit, structural analysis, and a scoped plan before any conversion starts.

3

Execution with validation

Scripted conversion with checkpoints β€” audits before, during, and after migration.


Common Questions

What if the migration breaks things?

Every migration includes validation checkpoints β€” content audits before, during, and after conversion. We catch broken links, missing images, and structural issues before they reach production. With 500K+ pages migrated, we've built tooling that prevents the problems most teams discover too late.

Can we do this ourselves?

You can β€” many teams start that way. The challenge is that manual migration at scale introduces errors that compound over time. We bring scripted transforms, automated validation, and architecture experience that turn weeks of manual work into days of reliable automation.

How long does a migration take?

It depends on volume and source format complexity. A typical 2,000-topic migration takes 4–8 weeks including audit, conversion, validation, and handover. We'll give you a concrete timeline after reviewing your source content.

What does this cost?

Typical engagements start at $5,000, depending on page count, source format complexity, and how much restructuring you want during migration. Book a discovery call and we'll scope it based on your actual content β€” no commitment required.

Let's talk about your migration

Project-based pricing starting at $5,000. Typical engagements start with a scoped audit.

30 minutes. No commitment. We'll look at your source content and give you a concrete plan.